Create and submit a financial assessment of the new product/service as well as identify resources ne

  

Create and submit a financial assessment of the new product/service as well as identify resources needed to support the product or service launch.See word.doc “Milestone 3 Component 3” for instructor directions and feedback. You are currently working on the Milestone 2 Component 2. This is for Milestone 3 Component 3.
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Milestone 3 Component 3: Financial Assessment and Resource Planning
In the third component of the capstone, conduct a financial assessment (cost/benefit analysis) of the
new product/service as well as identify all related resources needed to support the product or service
launch. The estimating approach and confidence level of the estimates must be clearly stated and
explained.
You will create a financial assessment (cost/benefit analysis) that addresses the following:
Resources (including, but not limited to):
● Equipment/Materials
● Staffing
Cost (including, but not limited to):
● Cost to manufacture the product
● Cost to complete the service
● Cost associated with supporting operations
The third component shall be accompanied by a 12–15 page report detailing the rationale behind each
of the major items outlined in financial assessment. This will include the detailed calculations and
appropriate graphical tools used to fully support your financial assessment and resource plan.
To complete this assignment, review the Final Project Guidelines and Rubric document (ATTACHED)
FROM MY INSTRUCTOR….
Hi Class,
I know we are coming to the end and there has been a lot of work in these final weeks. In week 9 we
will focus on the financials surrounding your new product. The financials should be a complete picture
of the costs and benefits planned from the new product or service. You will want to include the product
launch costs (the costs to get this up and running) and also the ongoing operational costs. Likewise you
will include the benefits estimated in dollars from the launch and ongoing sale of the new product or
service. In general, you will want to estimate approximately 3 -10 years out. A hurdle rate of 5-7% is
appropriate given the current economic conditions. Remember to include the approach you used for
forecasting or estimating the costs and benefits and your confidence level of these estimates. The paper
that surrounds this third component should provide your explanation and justification for how you
arrived at the numbers you use in your Cost/Benefit Analysis. In addition to preparing the full
cost/benefit analysis (can be with NPV) you can also leverage the ROI, IIR, and Break-Even calculations.
There are some excellent templates available for MS Excel that can provide help with these financial
calculations. If you haven’t done much of this work before, I encourage you to really dig in as you will
get much out of doing the financial work for your project. Finally, you will want to solidify your resource
plan from a cost perspective. As your product or service output will be variable, you need to determine
how the resources will align to the ups and downs of the output.
Consider this part of the final rubric:
QSO-700-05: Evaluate operational and project management environments using quantitative tools and
techniques
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to critically evaluate overall production and
manufacturing capacity based on customer demands?
Does the capstone demonstrate the student’s ability to forecast operational and product requirements
to support product/service launch?
Does the capstone demonstrate the student’s ability to apply a break-even method of investment
analysis within the launch of a product?
Again this week, there is no discussion question.
Please let me know if you have questions or need any help!
Instructor Feedback on ALL 3 MILESTONES & COMPONENTS:
Feedback for 2-2 Milestone One: Product/Service Launch Strategy and Planning Brief
Submission Feedback (Grade A)
Very nice work! This is a great new product idea that fits well into the suite of products offered by PBM.
Your Six Sigma methodology with DMAIC phases makes sense and is a good waterfall approach to the
project and also provides a host of quality tools and techniques you can include in the product
development and in the operation. Your gantt/project task list was well done. As you move forward
think about the milestone tasks you want to incorporate (zero duration tasks).
Feedback for 7-1 Capstone Component 1: Product/Service Launch Strategy and Planning
Submission Feedback (Grade A)
Nicely done. This is good to go.
Feedback for 4-2 Milestone Two: Production/Resource Scheduling and Inventory Management Brief
Submission Feedback (Grade A)
This was very nicely done! You have a good inventory approach and your explanation for the product
attributes makes sense. You did an excellent job justifying the capacity of the new pop product and now
that you have weekly capacity, you can move forward with estimating the yearly output and for the
coming years as an input to your milestone 3 CBA. Great job on the process flowchart – it has the right
level of detail, but you will want to incorporate some quality checkpoints along the way as well. Use the
decision diamonds to QA the product.
8-1 Capstone Component 2: Manufacturing or Service, Production/Resource Scheduling and
Inventory Management
Submission Feedback – NOT YET SUBMITTED
Feedback for 6-1 Milestone Three: Financial Assessment and Resource Planning Brief
Submission Feedback (Grade B)
You did a nice job but just a few refinements to consider as you move forward. The product you are
proposing must be a new product in addition to the existing products. You are not replacing or
improving a product. This is key to examining the capacity. Be sure to adjust this throughout. You missed
identifying the estimation approach used and the confidence level of that estimate (e.g., top-down +/75%, parametric, analogous, etc.). You want to pull the full CBA together for a period of a few years. This
will give you a good understanding of the product return. Finally, saw a few words that were incorrect,
so be sure to give a good edit.
9-1 Capstone Component 3: Financial Assessment and Resource Planning
Submission Feedback – NOT YET SUBMITTED
QSO 700: Final Project Rubric
Overview
For the Capstone assessment, you will create a Product Launch Comprehensive Strategy.
The Capstone represents the final stage in your goal to obtain a Master’s Degree in Operations and Project Management. This final course will allow you to
demonstrate proficiency in all areas of operations and project management. You will develop an overall, comprehensive strategy to bring a new product from
design to mass production within a manufacturing or service environment. Along the way you will complete 3 critical stages of the development process that will
require competent skills in project & operations management. You will also complete the three (3) stages of product launch demonstrating that the product or
service has gone successfully from conception to high volume manufacturing or full service integration. Additionally, you will self-reflect on the overall program
and project and operations management as a career focus.
Evaluation of Capstone
This Capstone will be assessed somewhat differently than other courses you have taken online at SNHU. There are four (4) separate components that will be
submitted at different times during the course; however, they all operate together to comprise the whole Capstone experience and are not assessed separately.
You will be evaluated on all four (4) of them as a unit in determining whether you have demonstrated proficiency in each outcome. All four (4) components must
be completed at the highest levels as the strengths of one cannot “make up for” the weaknesses in another. Your work is expected to meet the highest
professional standards. Remember, you are selling yourself as a competent operations and project management professional as much as you are selling your
product launch strategy.
The Capstone project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality
final submissions. These milestones will be submitted in Modules Two, Four, and Six. The draft submission for Capstone Component 1 is due in Module Seven,
Capstone Component 2 is due in Module Eight, Capstone Component 3 is due in Module Nine, and Capstone Component 4 is due in Module Ten as part of the
overall Final Submission which includes revised Components 1 through 3 followed by the self-reflection of Component 4.
This assessment will evaluate your mastery with respect to the following outcomes:
QSO-700-01:
Recommend strategies for optimizing production of goods and services based on a detailed analysis of existing processes, resources, and
business goals
QSO-700-02:
Identify and recommend total quality management (TQM) principles and methods appropriate to a given context
QSO-700-03:
Create, evaluate, and assess project plans to ensure desired project outcomes
QSO-700-04:
Recommend inventory management strategies and techniques for improving the efficiency of a supply chain
QSO-700-05:
Evaluate operational and project management environments using quantitative tools and techniques
QSO-700-06:
Manage cross-functional environments to ensure the achievement of operational and project management goals
Prompt
Two scenarios will be presented for your selection. You may also select a current or prior employer for which you have strong product and operational
knowledge; however instructor approval is required for this option. One scenario is manufacturing based while the other scenario is based on a service
operation. Choose the appropriate scenario best suited towards your current or future area of interest. In either scenario, develop the overall, comprehensive
strategy to successfully launch a new product into mass production, or service into full integration, within the given organization. All elements of operations
management and project management is captured within this product or service launch activity. You can assume the facility has the available floor space
(manufacturing scenario) and infrastructure (service scenario) but you must develop the overall plan for equipment, resources, inventory, manufacturing, service
implementation and logistics. This plan should also list the stakeholder and customer requirements; consider these requirements as the plan is developed.
Ultimately, you will create the overall strategic plan of approximately 45 pages by developing 3 separate components which are: (a) product/service launch
strategy and planning; (b) manufacturing or service, production/resource scheduling, and inventory management planning; (c) financial assessment and resource
planning; and (d) self-reflection on project & operations management. Each of these phases will require a comprehensive description of activities outlining the
rationale for each constituent with the plan.
Capstone Component 1: Product Launch Strategy and Planning
This is the first of four (4) capstone requirements. In this component of the capstone, create the product/service launch strategy and the overall plan, including a
Gantt chart (project task list including milestone tasks), to introduce a new product or service into an existing facility.
Complete a 12–15 page report (including charts and/or graphs) detailing the rationale for why each constituent is included as a milestone to support the product
launch and identify the stakeholders. You will want to describe in your narrative why each milestone task was included in the project plan and its significance to
keeping the project on track to deliver the planned benefits. Stakeholders should be identified and include common project techniques such as a stakeholder
analysis, RACI chart, or RAM. A project charter or project scope statement may be of benefit to further explain the product/service plan.
Further develop the work completed in Milestone One assignment that includes the framework for developing the new product. This may include the quality
management approach, quality tools and techniques to be leveraged in the product development and specifically identify the project methodology to be used
and explain how this fits the scope of work to be completed and the company culture.
Capstone Component 2: Manufacturing or Service, Production/Resource Scheduling & Inventory Management
In this second phase of the capstone component, develop the manufacturing or service related requirements necessary to support introduction of the new
product or service.
For the manufacturing product scenario, you will create a manufacturing and inventory plan that addresses the following:
Production Process Flow Chart
Manufacturing Systems
Supply Chain Utilization
Capacity Plan
Inventory Management Strategy
Resource Staffing Plan
For the service scenario, you will create a service process plan that addresses the following:
Service Process Flow Chart
Process Time Study
Supply Chain Utilization
Capacity Plan
Inventory Management Strategy
Resource Staffing Plan
This component shall be accompanied by a 12–15 (including charts and/or graphs) page report detailing the rationale behind each of the major items outlined in
the manufacturing/service plan. This will include the detail to support each constituent of the plan and any calculations or graphics that fully depicts the overall
plan.
Capstone Component 3: Financial Assessment and Resource Planning
In the third component of the capstone, conduct a financial assessment (cost/benefit analysis) of the new product/service as well as identify all related resources
needed to support the product or service launch. The estimating approach and confidence level of the estimates must be clearly stated and explained.
You will create a financial assessment (cost/benefit analysis) that addresses the following:
Resources (including, but not limited to):
● Equipment/Materials
● Staffing
Cost (including, but not limited to):
● Cost to manufacture the product
● Cost to complete the service

Cost associated with supporting operations
The third component shall be accompanied by a 12–15 page report detailing the rationale behind each of the major items outlined in financial assessment. This
will include the detailed calculations and appropriate graphical tools used to fully support your financial assessment and resource plan.
Capstone Component 4: Professional Reflection
For the final component of your capstone, you will write an essay in which you discuss the process and outcomes of this project, as well as how your coursework
cumulated in the capstone project. This may include discussions of unforeseen problems or obstacles, and any unexpected surprises. The essay should also
discuss your identified strengths and problems that you encountered while completing the project. Finally, the essay will examine how the capstone project will
be useful in the job market or furthering your education.
You are encouraged to discuss how the SNHU experience changed your perception of operations and project management and how it has affected your current
job or your future career aspirations. Additionally take a self-awareness approach and evaluate your own strengths and weaknesses as they relate to operations
and project management; what are your strong points? Most importantly what are the areas that require improvement to succeed in operations and project
management?
You should envision this component as a personal reflection on the capstone and your experience in the operations and project management program as a
whole. For instance, relative to the capstone, you could discuss what you did (or intended to do), and then consider what worked well, what challenges you
faced, and what you would change or do differently to make your experience better. In reflecting on your time here at SNHU, you might discuss where you
started, where you have ended up, where you see yourself going, etc.
Note that this component is not about evaluating the capstone itself but rather your experience within the capstone project.
Some of the issues that you could address in this final component of this capstone may include:
● Overall, what was your capstone experience like?
● Reflect on the significance of the capstone in relation to your own experience at SNHU.
● What connections do you see between your capstone, your academic program and a career in operations and project management?
● How will you apply what you’ve learned to your future academic and/or professional life?
● As a result of completing the capstone, what are your strengths and where do you need improvement?
● What is your perception of operations and project management based on your capstone and overall academic experience?
Milestones
Milestone One: Product/Service Launch Strategy and Planning Brief Milestones In Module Two, you will submit a Product/Service Launch Strategy and Planning
Brief, which will also become part of Component 1, due in Module Seven. In Milestone One, you will explain which case study you have selected, provide a
rationale for why you selected this particular organization, and describe what new product or service you are proposing for the organization. Include the
proposed approach you will use for product/process development. Also include a highlevel deployment strategy and the overall plan with a Gantt chart that will
be used as the framework to introduce a new product or service into an existing facility. You can begin identifying key stakeholders that will need to be involved
in the project. This milestone will be graded with the Milestone One Rubric. Milestone Two: Manufacturing or Service, Production/Resource Scheduling and
Inventory Management Brief In Module Four, you will submit the Manufacturing or Service, Production/Resource Scheduling and Inventory Management Brief,
which will become part of Component 2, due in Module Eight. In this brief, you will begin defining the manufacturing or service-related requirements necessary
to support the introduction of a new product or service. You will propose the manufacturing system (if appropriate), propose how inventory (if any) will be
managed, and begin the highlevel estimates on capacity and/or resource planning. A detailed process flow chart must be developed showing the recommended
service or manufacturing process. This milestone will be graded with the Milestone Two Rubric. Milestone Three: Financial Assessment and Resource Planning
Brief In Module Six, you will submit a Financial Assessment and Resource Planning Brief, which will become part of Component 3, due in Module Nine. In the
brief, you will begin developing key financial documents. You may need to supplement the case study with additional research on current or past financial
statements for the organization. Consider how the new product/service fits into the financial capacity of the organization. Is the new service/product
appropriate for the organization’s strategic financial investment? Describe the company valuation and the financial fit of the new product/service. Begin
estimating the costs to manufacture or develop the service, the staffing needs, the materials or equipment needed, etc. Next estimate the planned benefit of
the new product/service making sure to consider the ongoing costs as well as the initial development costs. In the appendix include an initial draft of the
financial valuation and justification of the new product/service using a standard approach such as a cost/benefit analysis, return on investment, internal rate of
return, net present value, and/or break-even analysis. This milestone will be graded with the Milestone Three Rubric
Final Submission: Capstone Components 1-4. Each Component is due in a different module, however, the all four Components will be graded as one final
submission in Week 10. Only one file should be submitted as all artifacts and components should be incorporated into the final submission
Capstone Component 1: Product Launch Strategy and Planning
In Module Seven, you will submit Capstone Component 1. It should be a complete, polished artifact containing all of th …
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